Every single time you talk to a customer, every single time they see a company truck driving down the road, every time they get an email from your company, every single interaction a company has with a customer through any medium is considered a touch. It’s the concept that every single interaction you have…

When I started in the window cleaning business I had never dreamed that I would one day land a series of jobs worth over $250,000 with one of the “Big Three” automakers.  Heck, I couldn’t even imagine landing a deal worth $15,000 like the one we have with a local college.  I can promise you…

People frequently ask me  what is needed to make my business “Sale Ready.”  I want to spend a few minutes and give you my perspective on what is most important when selling.  Because I was in the cleaning business, or more accurately the window and pressure cleaning business, I can only speak from that experience.…

The lifeblood of almost every single business on planet Earth is sales. If you can’t sell, you’re dead in the water. Sales are also a highly competitive endeavor, everyone is trying to beat you, so get ready to compete.  I hope you have a  competitive side because you’re gonna’ need it to win in business.…