If you are looking to run your business into the ground, follow these five easy steps. 1. Don’t answer your phone If you don’t answer your phone and continuously send people to voicemail, you’re on your way to ruining your business. In the 1950s everyone answered their calls, but today it seems like almost…

Everything in life has a life cycle.  You, your dog, your car, and yes, your business. Taking this “life cycle” truth to another level  and applying it to business starts with visualizing your customers as having a life cycle.  Your “customer life cycle” is like a front to back, beginning to end, plan of action…

Will you allow your local competitors to outsmart you? or outwork you? Will you allow the owners of another company to provide a better work experience for their staff than you do? You should win in EVERY single category that exists period. Becoming a nightmare to compete with starts now. There is a guy in my hometown who has…

Noise. It’s everywhere. At home, in the street, in the media, Facebook and at work. Everyone seems to have something to say. It is completely numbing. I think one of the biggest reasons people don’t follow through with their dreams is the fact that there is just too much noise. They get stuck, even paralyzed. Your drunk…

Small businesses aren't unique anymore. Recent economic studies have proven that within what many are calling the “new economy”, more and more people are becoming self employed. In fact, this trend is so powerful that some experts say almost everyone will be self employed in the future. What does this mean? It means you have…

I was in Phoenix, AZ on a short business trip when my email started going crazy. I literally had dozens of messages from people all over the country asking me a variety of questions. I could barely keep up because I had just finished a three part webinar with my friend Chris Lambrinides about how…

I grew up in Flint, Michigan. If anyone understands the working man’s mentality, it's me. I was immersed in blue collar my entire life, union culture was around every corner and in almost every home. After all, Flint is the birthplace of General Motors, and just down the road is Detroit - the Motor City. Do…